mySamsung programme launched

The mySamsung platform launched in Myanmar offering access through a mobile application (“app”), or via a web portal at mysamsung.com to both its new and existing customers.
mySamsung helps customers manage their Samsung products and warranties, provides direct access to customer support, and shares useful tips and tricks so customers can get the most out of their Samsung products. The introduction of mySamsung in Myanmar marks the expansion of the programme, which presently serves 5 million users across nine countries in the region – Singapore, Malaysia, Philippines, Taiwan, Thailand, Vietnam, Indonesia, Australia and New Zealand. In Myanmar, mySamsung will be available both in Zawgyi and in Unicode. The mySamsung platform provides Samsung customers in Myanmar with an enhanced ownership experience, whether in using their Samsung products or by value-adding to customers’ lifestyles.  Ko Zarni Win Htet, Head of IT and Mobile Channel at Samsung Myanmar said, “This is an ownership experience that gets better, as you get more out of your device. Imagine being able to access a single platform, where you can get everything from assistance in setting up your device, to managing and optimizing it. That’s what mySamsung is about – building a conversation and improving the experience our customers have with Samsung in Myanmar.” — GNLM